How to Order
Ordering is easy.
- Choose your treats.
Browse the menu and add items to your cart.
- Pick shipping or pickup.
Select California shipping or local pickup in Dublin at checkout.
- Choose your date.
Pick a ship date or pickup day. Orders need at least [TBD, e.g., 3-5] days' notice.
- We bake and pack.
Your order is baked fresh for your date. Nothing is made ahead and stored.
- Enjoy (or gift).
Add a note at checkout and we'll handwrite a card for free.
Shipping (California Only)
- We ship to addresses within California only.
- Shipping rate: [TBD]
- Free shipping on orders over: [TBD, optional]
- Ship days: [TBD, e.g., Monday-Wednesday, so packages don't sit in a warehouse over the weekend]
- Transit time: Usually 1-3 business days.
- Only items marked Ships in CA can be shipped. Pickup-only bakes can't be added to shipping orders.
- You'll get a tracking number by email when your order ships.
- Please make sure someone can bring the package inside soon after delivery, especially on hot days.
Local Pickup (Dublin, CA)
- Pickup days and times: [TBD]
- Pickup location: [TBD. The exact location is shared in your order confirmation email.]
- Pickup is free.
- Pickup-only bakes (bánh bò and mochi muffins) are available here.
- If you can't make your pickup window, please email us at least 24 hours ahead to reschedule.
Custom, Party & Bulk Orders
Planning a birthday, school event, team celebration, or corporate gift? Email ops@emeraldpastry.com with your date, quantity, and favorite flavors. Please allow at least [TBD, e.g., 2 weeks] for large orders.
Frequently Asked Questions
1. How fresh are your pastries?
Everything is baked to order in small batches, usually within a day of shipping or pickup. We never bake ahead and freeze for shipping orders.
2. How should I store my treats, and how long do they last?
Keep cookies, shortbread, and brownies in an airtight container at room temperature, away from heat and sun. They're best within 5-7 days. You can freeze them for up to a month; thaw at room temperature in the sealed container. Pickup-only items like bánh bò and mochi muffins are best the same day or the next.
3. Do your products contain allergens?
Yes. Our products commonly contain wheat, milk, eggs, soy, tree nuts, sesame, and coconut, and every item lists its allergens on the menu. Everything is made in a home kitchen that handles all of these, so we can't guarantee any item is allergen-free. If you have a severe allergy, please email us before ordering.
4. Where do you ship?
We ship anywhere within California. We don't ship outside the state at this time.
5. How does local pickup work?
Choose "Local Pickup – Dublin, CA" at checkout and select an available day. Pickup details and the exact location will be in your confirmation email. Pickup days: [TBD].
6. How far ahead do I need to order?
Regular orders need at least [TBD, e.g., 3-5] days' notice. Gift boxes during holidays and Lunar New Year sell out, so we recommend ordering 1-2 weeks ahead. Large or custom orders need at least [TBD, e.g., 2 weeks].
7. Do you take custom or bulk orders?
Yes! We love baking for birthdays, school events, baby showers, and corporate gifts. Email ops@emeraldpastry.com with your date, quantity, and flavors, and we'll put together a quote.
8. Can I send a box as a gift?
Absolutely. Enter the recipient's California address at checkout and add a gift message. We'll handwrite it on a note card for free. Prices are never included in the box.